What’s this? Here you’ll find 69 annotated “Shipping Method” design examples from Baymard’s UX benchmark of 63 major e-commerce sites. (Note: this is less than 1% of the full research catalog.)
As the shipping method can often constitute a considerable part of the total order cost, we observe in testing that the shipping method interface must clearly indicate the cheapest available shipping method. Additionally, due to the lack of screen real estate on mobile we observe that the shipping method selector itself often causes an issue. One particular grave, but common, mobile issue is users completely overlooking any available store pickup options.
More ‘Shipping Method’ Insights
Desktop Examples: Besides the mobile examples below, we also have 110+ desktop examples of Shipping Method implementations.
Learn More: Besides exploring the 69 mobile “Shipping Method” design examples below, you may also want to read our related article “Users Overlook ‘Store Pickup’ When Not Presented as a Shipping Option”.
Get Full Access: To see all of Baymard’s 348 mobile research findings you’ll need Baymard Premium access. (Premium also provides you full access to 54,000+ hours of UX research findings, 750+ e-commerce UX guidelines, and 77,800+ UX performance scores.)
Overstock (2020)
25 adhered 12 violated
Nordstrom (2020)
21 adhered 10 violated
American Eagle Outfitters (2020)
20 adhered 11 violated
Gilt (2020)
19 adhered 16 violated
Crutchfield (2020)
14 adhered 3 violated
L.L. Bean (2020)
13 adhered 9 violated
Best Buy (2020)
12 adhered 14 violated
Adidas (2020)
12 adhered 10 violated
Neiman Marcus (2020)
10 adhered 11 violated
Dell (2020)
10 adhered 14 violated
Office Depot (2020)
10 adhered 4 violated
GAP (2020)
9 adhered 5 violated
Disney Store (2020)
9 adhered 9 violated
Etsy (2020)
9 adhered 6 violated
Walgreens (2020)
9 adhered 10 violated
Home Depot (2020)
9 adhered 2 violated
Costco (2020)
8 adhered 2 violated
Foot Locker (2020)
8 adhered 9 violated
Zalando (2020)
8 adhered 7 violated
TigerDirect (2020)
7 adhered 6 violated
Ann Taylor (2020)
5 adhered 4 violated
HP (2020)
5 adhered 6 violated
Northern Tool (2020)
5 adhered 2 violated
Rakuten (2020)
5 adhered 6 violated
Crate & Barrel (2020)
5 adhered 5 violated
Office Depot (2020)
5 adhered 4 violated
H&M (2020)
5 adhered 7 violated
Staples (2020)
5 adhered 11 violated
Build.com (2020)
5 adhered 8 violated
Nike (2020)
5 adhered 2 violated
Urban Outfitters (2020)
4 adhered 3 violated
John Lewis (2020)
4 adhered 1 violated
Sephora (2020)
4 adhered 3 violated
Amazon (2020)
4 adhered 2 violated
Wayfair (2020)
4 adhered 4 violated
Bass Pro Shops (2020)
3 adhered 2 violated
Argos (2020)
3 adhered 3 violated
Marks & Spencer (2020)
3 adhered 3 violated
Victoria's Secret (2020)
3 adhered 1 violated
Hayneedle (2020)
3 adhered 1 violated
W.W. Grainger, Inc. (2020)
3 adhered 2 violated
Sears (2020)
3 adhered 1 violated
REI (2020)
3 adhered 2 violated
Newegg (2020)
3 adhered 7 violated
J.C. Penney (2020)
3 adhered 4 violated
Macy's (2020)
3 adhered 3 violated
Cole-Parmer (2020)
2 adhered 6 violated
Thermofischer (2020)
2 adhered 16 violated
Arrow (2020)
2 adhered 1 violated
Hitachi UK (2020)
2 adhered 0 violated
Tesco (2020)
2 adhered 2 violated
Tesco (2020)
2 adhered 4 violated
Musician's Friend (2020)
2 adhered 1 violated
Lowe's (2020)
2 adhered 3 violated
Target (2020)
2 adhered 3 violated
Build.com (2020)
2 adhered 3 violated
Berlin Packaging (2020)
1 adhered 1 violated
Williams Sonoma (2020)
1 adhered 4 violated
Tesco (2020)
0 adhered 1 violated
John Lewis (2020)
0 adhered 1 violated
Etsy (2020)
0 adhered 4 violated
ASOS (2019)
14 adhered 14 violated
B&H Photo (2019)
5 adhered 2 violated
Walmart (2019)
3 adhered 2 violated
IKEA (2019)
3 adhered 2 violated
Apple (2019)
3 adhered 2 violated
Debenhams (2019)
2 adhered 2 violated
ASOS (2019)
2 adhered 9 violated
Debenhams (2019)
0 adhered 2 violated