Based on the findings from Baymard Institute’s 54,000+ hours of e-commerce User Experience (UX) research, Baymard will conduct an in-depth UX audit of your e-commerce site.
Baymard’s team of UX researchers will write a detailed 120+ page report outlining 40 prioritized and research-backed user experience improvements for your site, provide best practice implementation examples from leading sites, perform a detailed unbiased UX performance analysis using 500+ parameters, and compare your UX performance to leading e-commerce sites across those parameters.
Learn more about the audit analysis, deliverables, and costs in the 5 sections below:
Focused UX audit
Choose only one or some of the 7 above-listed audit focus areas.
Reach out for a custom quote for other areas not listed above, e.g., for travel and booking sites, B2B sites, software & SaaS, telco, grocery, insurance, banking, mobile apps, etc.
Competitive UX audits
In addition to your site, we’ll also audit any competing e-commerce site(s) you’d like, for a direct competitor UX performance comparison (this is in addition to the comparison to the 60 top grossing US, European, and International e-commerce sites, which is included with all audits).
A full-site desktop and mobile UX audit across all 7 audit focus areas costs $9,700 (USD) — this includes a volume discount of $5,200 compared to the rate for 7 individual “focused UX audits”.
A ‘Full-Site UX audit’ includes:
Reach out below to discuss your needs or request a UX audit of your site.
Baymard’s research is used by more than 3,000 e-commerce companies, researchers, and UX designers, from 80+ countries, and includes 71% of all Fortune 500 companies within e-commerce, including: